Esim
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FAQ
Frequently asked questions
Most phones released after 2018 support eSIM. Check yours in a second.
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Troubleshooting
What is an eSIM?
Do I need an account to buy?
Does the plan include calls and SMS?
When should I install the eSIM?
Can I install the same eSIM twice?
What if my camera cannot scan the QR code?
Which payment methods do you accept?
Will I be charged in my own currency?
I have no data after landing. What should I check?
Can I get a refund?
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